Epic Systems Corporation, or Epic, is a privately held healthcare software company.

According to the company, hospitals that used its software in 2015 held medical records of 54% of patients in the United States and 2.5% of patients worldwide.

The main business challenge was a complete overhaul of their BI environment.


  • Access to their own internal data systems in EPIC was difficult and hard to manage
  • Finding accurate data and reporting
  • Environment was slow and unresponsive


  • Update environment and servers to the latest releases
  • Reconfigure and resize the complete BI environment
  • Re-architect data and reports so internal staff could better understand where data was moving within source-to-target environments


  • Resized and reconfigured 10 plus Enterprise architecture and infrastructure design
  • WEB Intelligence redesign turned for sizing on all corporate reports (1000’s)
  • Data to portal governance and interfaces development required to ensure speed and responsiveness at all data movement zones.


  • Trusted data
  • Fast reports
  • Accurate data
  • WEB and Dashboard portal best practice implementation — “FAST”
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